Application Workspace Cloud - System Status

Updates

• Oct 7, 2026 8:28 AM CDT

  With the bug identified, and an established work-around, Recast will release the fix in the upcoming quality update scheduled for Oct. 28th! Please reach out to support with any additional issues or questions.

  Resolved
• Oct 7, 2026 8:00 AM CDT (28 minutes earlier)

  We have confirmed an AW bug affecting the creation of new content-based actions (for example, Install Uploaded File and Run Uploaded Script actions). When creating a new action and selecting Confirm, the UI displays a loading indicator that never completes. The action itself continues processing in the background and will complete if given enough time; however, the confirmation dialog never reaches a finished state and must be cancelled manually.

  Workaround: After creating the action, cancel the dialog and allow the action to finish processing in the background. Refresh the page to make the newly created action visible, then edit the same action and save it again. The confirmation process should complete normally. For actions that require uploading large content, it is recommended to initially create the action using a small placeholder file and then replace it with the final content after the action has been created successfully. This reduces the initial upload time and avoids having to wait for the full content upload during creation.

  Monitoring
• Oct 7, 2026 4:30 AM CDT (3 hours and 29 minutes earlier)

  We have identified the cause of the current disruption affecting Application Workspace

  Cloud. Adding a new action for uploading is impacted by a UI bug that presents as the action never finishing.

  Our engineering team is actively working on a resolution.

  Next update: within 4 hours.

  — Recast Software Engineering Team

  Identified